Shipping Policy

Shipping Policy

At ChefParts, we are committed to providing our customers with high-quality parts and exceptional service. Below are the details regarding our shipping policies to ensure transparency and clarity.

Shipping Options

ChefParts offers a variety of shipping methods to meet your needs, including standard ground shipping and expedited delivery services. Shipping costs are calculated based on real-time shipping rates and a nominal handling fee.

  • Shipping Origins:
    Orders are shipped from multiple warehouses across the United States. Depending on product availability and warehouse location, shipments may originate from different warehouses.

  • Single Warehouse Shipments:
    For orders containing multiple items, we ship parts from the same warehouse whenever possible. If items are unavailable in one location, multiple shipments may occur, and tracking details will be provided for each shipment.

Processing Time

  • Order Processing:
    Orders are processed within 1-2 business days. Tracking details will be shared as soon as your order is dispatched.
  • Business Hours:
    Monday to Friday, 9 AM – 5 PM (PST).

Shipping Methods and Costs

We partner with trusted carriers like UPS, USPS, and DHL to ensure reliable delivery. Customers can choose between standard and expedited shipping options. Costs and delivery times are calculated at checkout based on real-time shipping rates and include a 10% handling fee per shipment for packaging materials.


International Shipping

At this time, ChefParts ships only to locations within the United States, including Hawaii and Alaska. We do not offer international shipping.

Multiple Warehouses

If your order requires shipment from multiple warehouses, you will receive separate shipments, each with its own tracking details.

Returns and Refunds

For details about our return and refund policies, please visit our Refund Policy page. If you need assistance with a return or exchange, feel free to contact our customer service team.

Contact Us

If you have questions or need assistance with your order, you can reach us using the following details:

Trust and Security

ChefParts prioritizes your satisfaction and security. Our website is SSL-certified to ensure secure transactions, and we use trusted shipping partners to guarantee a seamless delivery experience.

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